We are among the highly rated Diagnostic Centre and NABL Accredited Pathology Lab in Mulund, Bhandup, Thane & Airoli offering convenient, reliable & accurate pathology & diagnostic services to our customers

1. The laboratory pledges to do quality work in the field of Clinical Biochemistry, Haematology, Serology, Immunoassay and Clinical Pathology with accurate, precise test results in a timely and efficient manner.
2. The laboratory also strives to be a patient (customer) focused organisation, exhibiting good leadership and teamwork to consistently improve customer satisfaction.
3. The laboratory renders excellent service to patients through highly trained, well-qualified and competent laboratory professionals who are continually trained.
4. The laboratory monitors certain Quality Indicators in all 3 phases (Pre-examination, Examination and Post-examination) for Continual Improvement in Authentic Patient Care.
5. The laboratory is well-equipped with high-end equipment to fulfil the scope of testing and adheres to strict calibration & maintenance (AMC/CMC) protocols as per manufacture recommendations at predefined intervals and also as per the ISO 15189:2012 international standards requirements and participating in PT programme (EQAS(USA) & EQAP AIIMS Haematology.
6. The laboratory staff is committed to attaining the highest level of integrity, compliance and ethics as paramount while serving, for which their competency is evaluated regularly.
7. The laboratory endeavours to consistently provide and continually improve the quality of service to patients, dependent healthcare providers, and clinicians through our commitment to professionalism and state-of-the-art equipment.

In order to achieve this, we shall:

• Work together to ensure strict compliance to our policies and ethics, respect, quality, integrity, confidentiality and patient satisfaction.
• Deliver prompt and courteous service.
• Emphasise systems and processes for continual improvement in services provided through motivation.